Three essential qualities social housing providers should look for in an energy consultant

row of houses

Most social housing providers recognise the advantages of adopting a long-term energy strategy, but many organisations simply don’t have the resources and expertise in-house to develop an effective plan when it comes to procurement and energy management.

Today’s competitive and complex energy markets have generated a host of utility experts, all eager to help you find a good deal but finding the right consultant can be tricky. So, what should you look for when choosing a consultant?

  1. Independent market expertise

Working with an independent consultant means you’ll get an informed and unbiased comparison of all suppliers. Look for a consultant who has access to a wide range of price books, as well as long-standing relationships with suppliers as this makes them best placed to find the optimum price for your energy.

When it comes to procurement, finding the best priced contracts requires an in-depth knowledge of the UK energy market, its complex tariff structures, the many energy suppliers and their differing contract types.  An experienced consultant can provide the market insight needed to set up optimal purchasing strategies, while managing energy cost risk.

Furthermore, you should check that the consultant has a proven track record within the public sector. Not only will this ensure that they can offer a fully compliant route to market, but they will also understand the unique challenges and opportunities that your sector faces.

  1. Quality and transparent service

Find a consultant who offers you direct access to one point of contact for complete consistency. Once a relationship is established, your consultant should remain proactive, continually monitoring market changes to ensure that their customers get the best value.

When it comes to fees, ensure that your consultant has a clear pricing structure. Some consultants will take an undisclosed fee from customers, so transparency here is key. Ideally, you should ask your consultant to provide a warranty stating that all fees are fully disclosed.

  1. A range of solutions to suit your organisation

A good consultant should offer a wide range of different services to support the diverse needs of the housing sector. From invoice validation and void management, to compliant procurement and sustainability roadmaps and reporting, you want to be confident that when it comes to utilities, your consultant has the scale and experience to handle it all for you.

Energy & Carbon Management (E&CM) is the preferred consultant for over 30 major housing providers. We help ease the burden of energy management so that you can remain focused on what’s important – your customers. For more information, talk to us today on 0330 166 4444 or email [email protected]